130. Principled Flourishing w/ Mike “The Monk Guy” Ferrell

In this conversation, Mike Ferrell discusses the concept of profound hospitality, emphasizing the importance of approaching everyone as if Christ were present. He outlines five key points that define this approach, focusing on the need for surprise, delight, and attention to detail in creating a welcoming environment.

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Takeaways

Profound hospitality means treating everyone as Christ.

Surprise and delight are essential elements of hospitality.

Measuring actions against the principles of hospitality is crucial.

Breaking down walls in business requires a new approach to hospitality.

Attention to detail can transform customer experiences.